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Contact UsData Protection Officer (DPO)
Candy Shells d.o.o. has a Data Protection Officer (DPO) responsible for managing your personal data. You can contact them via email at XXXX or send a letter or visit us at: Candy Shells d.o.o., (GDPR Department), Mletačka ulica 12, 52100 Pula, Croatia.
Purpose of Data Processing
Candy Shells d.o.o. collects your personal data to send you updates and offers via email, SMS, newsletters, or postal mail. With your consent, we will also use your data for:
Analyzing customer satisfaction
Conducting surveys to improve our services
Offering you personalized products, services, and promotions
Types of Data Processed
We process the following personal data:
Name, surname, email (to contact you and send you information)
Phone number and address (if necessary for collaborations)
Financial data such as credit card numbers (if required for bookings, in compliance with PCI DSS security standards)
Legal Basis for Processing
We process your personal data only with your consent or when required by legal regulations, such as sharing data with authorities or courts. If we use the data for other purposes, we will inform you beforehand.
Access to Personal Data
Your data may be shared with authorized consultants or third parties only when necessary by law or to provide services. We ensure that all involved parties comply with GDPR regulations.
Duration of Data Processing
We will process your personal data only for the time necessary to fulfill the purposes outlined above or until you withdraw your consent. In the case of legal proceedings, data may be retained until their conclusion.
Your Rights
You have the right to:
Access your personal data
Correct any inaccurate or incomplete information
Delete your data (right to be forgotten) under certain circumstances
Restrict the processing of your data in specific situations
Object to the processing of your data for personal reasons or direct marketing
Transfer your data to another data controller
If you wish to exercise any of these rights, contact us via email at XXXX or by mail at Candy Shells d.o.o., (GDPR Department), Mletačka ulica 12, 52100 Pula, Croatia. If you believe your rights have been violated, you can file a complaint with the relevant supervisory authority.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. In case of significant changes, we will notify you via email or other appropriate channels.